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Regulator Transport for London (TfL) refused to grant a new license for Uber when it came up for renewal in September, 2017, citing a number of problems, including its approach to reporting serious criminal offenses to the police. That makes it hard for a bus, even a smart green minibus, to be part of the ‘demand-responsive’ future.” Taking on Uber It added: “As a result, a private hire vehicle can respond to demand, a bus cannot.
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“Carry 8 people or fewer, and you’re a private hire vehicle that can go wherever you want, however you want, how often you want.” “Carry 9+ people in London and you’re a bus and have to follow strict regulations on fixed routes, schedules, and service frequency,” the company said. Smart Ride, it believes, is the solution that suits it best. In a blog post on February 20, the company said it had managed to run its service “at a fraction of the cost of what traditional bus systems do,” but that regulatory hurdles prevented its expansion. It tried to make the ride fun for passengers, pumping pop music through speakers and creating personal “busmojis” that alerted riders via the displays to their approaching stop. Bye-bye bus serviceĬitymapper invested a lot of time, effort, and money in its night-time bus service, creating a special app, tracking software, scheduling systems, and a bus kitted out with USB ports and smart displays. “We believe in the future of shared transportation in cities, there is no way we’re going to solve for congestion and pollution otherwise,” Ashtari told the Guardian. Riders can request a lift via the Citymapper app before making their way to the nearest pickup point to share their journey with others. It’s starting out with a fleet of eight-seater Mercedes Viano vehicles picking up passengers at designated stops in central London, though under the terms of its license it could operate up to 500 vehicles. The new service also allows it to respond more flexibly to demand. Smart Ride gives it more freedom in terms of routes, though it will still stick to specific roads in the capital. Though the company described its bus service as a success, it had been frustrated by regulatory hurdles specific to the bus industry that made it hard to develop its service in the way that it wanted. Uber drivers reportedly triggering higher fares through Surge Club
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